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VersionOne Community > Knowledge Base > FAQs > Q11264
 
How do I receive notifications in VersionOne?

VersionOne allows you to receive notification messages via your Inbox in the applicaion, via email, and via an RSS Feed.

Subscribing to notifications in VersionOne

  1. Subscribe to notifications in VersionOne on the Subscriptions page under My Home > Notifications.
  2. Use the “RSS Feed” link in the upper right hand corner of the page to get the URL for the notifications. 
  3. Add the URL as a new feed in an RSS client.

Messages may also be sent directly to you by others in your organization by using the Send Messages feature.

Receiving Messages in your Inbox

Click on the notification icon in the application or navigate to your My Inbox page (under My Home > My Notifications) to view your notifications directly within the application. All notifications will be delivered to your inbox, which allows you to view, archive and/or delete any notification messsages you've received.

Receiving Messages in your Email

Update your personal preferences to have notification messages delivered directly to your email. Proper system setup must by your System Administrator to allow delivery of your notifications to email.

Receiving Messages via RSS

The third and final option is to utilize an RSS feed to receive your emails. RSS offers a good deal of flexibility as it is geared towards reading updates.

How RSS Works

The RSS client will poll VersionOne at regular intervals to check for new notifications.  If new notifications exist, the subject and short description of the notification will be downloaded to the client.  The notification will contain a link to the details page of the item for which the notification was created.  Most RSS clients will mark a message as read once it has been viewed, so users can easily tell when new messages have been received.

Browser Integration

Receiving RSS Notifications in a browser is a simple option to access the messages.  The presentation of RSS in browsers varies greatly.  IE7 includes (RSS ) Feeds in the explorer bar.  Firefox allow for treating RSS feeds similar to bookmarks or managing them different add-ons such as Sage or Wizz.  IE6 has very little support for RSS integration.

Standalone RSS Options

Since RSS clients can be a great tool for aggregating content from multiple sources, many heavy users of RSS utilize a standalone reader.  Several free and commercial options are available, such as the supported Google Reader.  Also, an RSS feed may be added as content to a customizable portal site.

RSS & Email

Yes, RSS can be used to deliver results to an email account. We recommend using the Email integration option within the application if email is the preferred destination rather than using RSS.



last modified: 8/12/2008 1:15 PM