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Backlog Item Responsiveness Dashboard Panel

This feature is available in Ultimate edition only.


The Analytics Backlog Item Responsiveness dashboard panel trends the average amount of time Backlog Items spend "In Progress".  

Accessing this Panel

  1. On the main menu, click Analytics, and then click on the Enterprise tab.

  2. If the panel is not visible, click the Add Panel button.

  3. In the Add Panels window, click the Add button for the panel, and then click Done. The panel should display on the dashboard.

  4. To configure the panel, click on the icon in the top right corner, and then select Edit.


Each dot on the scatter plot represents the "average" amount of time all Backlog Items Closed in the X-Axis time period spent in a Status Value assigned to the "In Progress" Reporting Category.

The "average" calculation can be one of the following:

  • Mean - The simple average. 
  • Median - The vale that is half way through a set of values when arranged in ascending order.
  • Mode - the most common or most occurring value in a series.  If a mean value cannot be determined, the Mean is used.

Panel Parameters

To configure the panel, click on the icon in the top right corner, and then select the Edit option.

The following table describes each panel parameter.





The period for grouping data.  Valid values are

  • Monthly
  • Quarterly


Aggregation Method

The formula to use for calculating the "average".  Valid values are

  • Median
  • Mode
  • Average


Number of years to consider

Then number of previous years to be considered.