Why did I receive a 404 Error message when trying to access my new system?
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Question
I received one of the following error messages when trying to access my new VersionOne instance:
404 Error (Not Found) received after installing a new system.
The page cannot be found
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.
HTTP 404 - File not found Internet Information Services
Try the following:
-
If you typed the page address in the address bar, make sure that it is spelled correctly.
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Open the localhost home page, and then look for links to the information you want.
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Click the Back button to try another link.
Potential Causes/Resolutions
There are three known causes to this error, listed in order of most to least likely:
Potential Causes | Resolution |
1. The URL contains the wrong application name or 2. The URL is pointing to the wrong server | Check the web server's inetpub directory and verify the name of the VersionOne application. From the web server, bring up a browser and try accessing the application using 'localhost'. Example: http://localhost/Versionone/ |
3. The system has been locked down from a security standpoint and is generating this error instead of the real error message. | It is possible that a different error message is actually being generated and swallowed by the security on the server. A 403 error may be generated by the application, but displayed as a 404 error. This indicates that ASP.Net has not been properly registered with IIS. In this case, a regular .htm or .html file can be placed in the directory and successfully displayed by the server. An .aspx file, however, returns the error. |