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Analytics On-Premise Installation and Maintenance

This feature is available in Ultimate edition only.


The content in this article applies to On-premise Agility instances only. If you are an On-Demand (V1 Hosted) customer, see On-Demand (V1 Hosted) System Maintenance.

Installing or managing an instance of Analytics involves creating or updating the Analytics meta-data database schema and the Analytics web application.

Error Messages

When setup fails, you are presented with a window that indicates the failure and provides an option to open the log file.  In most cases the error message clearly indicate what failed (i.e. Insufficient rights to create database), however there are situations when Windows returns a cryptic error code.  In these situations, please email Support and include the setup log file.