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VersionOne Core (On-Premise)

This feature is available in all editions.


The content in this article applies to On-premise VersionOne instances only. If you are an On-Demand (V1 Hosted) customer, see On-Demand (V1 Hosted) System Maintenance.

Installing, or managing, a VersionOne instance involves creating, or updating, the web application and the associated run-time database. To accomplish these tasks, Setup needs to be executed as Administrator. On newer versions of Windows, this involves more than just logging in as Administrator, or a user with Administrative privileges. The best way to ensure that you run setup with the appropriate privileges is to right-click on the Setup executable and select "Run As Administrator".

Before running Setup, you should verify that your machine meets the minimum system requirements.

Installation Errors and Troubleshooting

When setup fails, you are presented with a window that indicates the failure and provides an option to open the log file. In most cases the error message clearly indicates what failed (i.e. Insufficient rights to create database); however there are situations when Windows returns a cryptic error code. In these situations, please email VersionOne support and include the setup log file.