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Why don't the links in my email notifications work?

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This feature is available in Enterprise and Ultimate editions.

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Question

When I receive an email notification from Lifecycle, the message always includes a comment telling me to contact the administrator about including links.

Answer

Ask your administrator to set the URL Prefix in the System Configuration, as follows.

  1. Select Admin > Configuration.

  2. Click on the System tab, and enter your Lifecycle URL in the URL Prefix field.

    • This field formats the URL prefix that links back into the application.  If left blank, links to assets will be incomplete.

  3. Click Save.

Refer to Configuring Lifecycle for additional information.