Using Ideas
This feature is available in Ultimate edition only.
Overview
Ideas, a Digital.ai Agility add-on product. It is an idea and feature request management tool that automates the process of capturing, collaborating on, and prioritizing feature requests from customers.
How it Works
Through a tight integration with Digital.ai Agility, customers can submit feature requests and comments (called ideas) through a customer-facing site and product owners can determine which ones to pull into the team's development plans.
Ideas helps close the feedback loop with end users by allowing them to see what others have contributed and track progress as they are planned and completed by the your organization.
Users with login accounts on the Ideas system are called users. These users can register, log in, vote, and comment on ideas. Note that there is no relationship between members of the core Digital.ai Agility system and users of the Ideas system.
- Digital.ai Agility Ideas Overview Video
- This video demonstrates how to use Ideas, the Digital.ai Agility add-on system, to capture customer feature requests and feedback (Ultimate edition only).
- Ideas Administration Guide
- This guide provides administration instructions for managing your internal instance of the Ideas add-on system.
- Managing Ideas
- The Ideas grid is the internal Digital.ai Agility view that lists all of the ideas that have been submitted through your customer-facing Ideas site. Here, Ideas administrators can perform all of the functions needed to manage the flow of information between the customer-facing Ideas site and the core Digital.ai Agility system.
- Managing Ideas Forums
- Digital.ai Agility members who have been designated as Ideas Administrators and Forum Administrators can perform all the functions required to manage the forums to which they are assigned and the customer-submitted ideas contained within.
- Using the Customer-Facing Ideas Site
- The customer-facing Ideas system provides a simple interface where customers (or users) can provide feedback on future development activities.