Data Center MIGRATION UPDATE NOTIFICATION:
Please note <below> one change to the Migration Schedule. The www17 URL has been moved to 9/26/20.
With this migration, there will be changes to our outgoing SMTP server IP address and the IP addresses of our public REST API addresses.
Our new SMTP server IP address is: 188.8.131.52
If you whitelist our SMTP IP address, you will need to make this change on your side on the date corresponding to your instance URL (below).
If you use an API URL, due to firewall rules you have configured on your side, the corresponding IP address will need to change as follows:
api1.v2host.com, api2.v1host.com => 184.108.40.206 api11.v2host.com, api12.v1host.com => 220.127.116.11
api3.v2host.com, api4.v1host.com => 18.104.22.168 api13.v2host.com, api14.v1host.com => 22.214.171.124
api5.v2host.com, api6.v1host.com => 126.96.36.199 api15.v2host.com, api16.v1host.com => 188.8.131.52
api7.v2host.com, api8.v1host.com => 184.108.40.206 api17.v2host.com => 220.127.116.11
api9.v2host.com, api10.v1host.com => 18.104.22.168 api19.v2host.com => 22.214.171.124
Data Center Infrastructure Migration Schedule:
|9/12/20||www9, www10, www11, www12, www15, www16|
|9/19/20||www1, www2, www3, www4, www19|
|9/26/20||www5, www6, www7, www8, www17|
All migrations will follow our normal maintenance schedule time of 12am ET - 2am ET.
- Digital.ai Hosted Production Team