Data Center MIGRATION UPDATE NOTIFICATION:
Please note <below> one change to the Migration Schedule. The www17 URL has been moved to 9/26/20.
With this migration, there will be changes to our outgoing SMTP server IP address and the IP addresses of our public REST API addresses.
Our new SMTP server IP address is: 22.214.171.124
If you whitelist our SMTP IP address, you will need to make this change on your side on the date corresponding to your instance URL (below).
If you use an API URL, due to firewall rules you have configured on your side, the corresponding IP address will need to change as follows:
api1.v2host.com, api2.v1host.com => 126.96.36.199 api11.v2host.com, api12.v1host.com => 188.8.131.52
api3.v2host.com, api4.v1host.com => 184.108.40.206 api13.v2host.com, api14.v1host.com => 220.127.116.11
api5.v2host.com, api6.v1host.com => 18.104.22.168 api15.v2host.com, api16.v1host.com => 22.214.171.124
api7.v2host.com, api8.v1host.com => 126.96.36.199 api17.v2host.com => 188.8.131.52
api9.v2host.com, api10.v1host.com => 184.108.40.206 api19.v2host.com => 220.127.116.11
Data Center Infrastructure Migration Schedule:
|9/12/20||www9, www10, www11, www12, www15, www16|
|9/19/20||www1, www2, www3, www4, www19|
|9/26/20||www5, www6, www7, www8, www17|
All migrations will follow our normal maintenance schedule time of 12am ET - 2am ET.
- Digital.ai Hosted Production Team