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Scheduled Server Maintenance Window - Friday November 8th from 10PM-4:00AM Eastern Time

URL Prefix’s covered under this maintenance window: www13, www14, www15, www16

We are continually working to improve your VersionOne experience. This includes our commitment to enhancing the performance and reliability of the underlying infrastructure of our On-Demand solution. As a result of this commitment, we will be migrating our VersionOne On-Demand customers to new data centers provided by our premiere partner, Rackspace (www.rackspace.com). As part of this migration, we are upgrading the entire On-Demand infrastructure with new equipment that is faster, more reliable, and provides greater long-term expansion capabilities. Rackspace is a recognized leader in secure, enterprise-class cloud computing, maintaining the highest levels of security compliance and certifications, including:

• SSAE 16 Type II SOC1, SOC2, and SOC3
• ISO 27001
• ISO 27002
• PCI-DSS
• Safe Harbor
• You can read more details on these certifications/audits at this URL:
http://www.rackspace.com/security/management/

We will be migrating your VersionOne system on the weekend of November 8th, beginning at 10pm ET on Friday until 4:00am ET on Saturday. During this time, your instance might be unavailable for periods of time. We have performed extensive testing in preparation of this migration to ensure a smooth and fast migration. After the migration, you will continue to use the same URL you use today to access your VersionOne instance.