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I cannot add a Defect to the "Defects Generated" Section of a Request

Q: I am trying to add a Defect to the "Defects Generated" Section of a Request. When I search D-0xxxx it didn't show in the search window. After doing a little more research I found that this defect D-0xxxx is closed.

A: You must re-open the defect in order to make it available to add to a Request's "Defects Generated" section. You can then re-close the defect once it is added to the Request. This will change the closed date, but there is no impact to reporting from this change. No reports are driven off of the asset's closed date.

 

 

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