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My Inbox

This feature is available in Enterprise and Ultimate editions.

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Overview

The My Inbox page allows you to receive notifications alerts from the system.

Notification messages are generated from any of the following sources:

  • The application automatically sends notifications in response to the member's subscriptions,

  • Other members in the system manually send messages via the "Send Message" action.

Clicking on the Subject displays the contents of the notification, including text provided by the sender. You can optionally enable a My Inbox portlet on the My Work page.

Accessing My Inbox

From the main menu, select My Home > My Inbox.

Message Actions

The following actions are available for individual notifications or from the multi-select action menu.

  • Mark As Read - use this action to put the selected notification into the "Read" state, indicating that you have read the selected message. This action occurs automatically when you click on a notification title.

  • Mark As Unread - use this action to put the selected notification into an "Unread" state, indicating that you have not read the selected message

  • Archive - use this action to put the selected notification into the archived state. This causes the message to be removed from your inbox.

  • Unarchive - use this action to put the selected notification into the "Unarchived" state. This causes the selected message to reappear in your inbox.

  • Delete - use this action to permanently remove a notification from the system.

Inbox Send Message Action

System and Project Administrators have the ability to send a general message to multiple users in the application. This functionality is available using the "Send Message" button located in the members Inbox.

Other Options for Notification Delivery

In addition to My Inbox, you can receive notifications using RSS or Email

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