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Changing/Resetting Your Password

This feature is available in all editions.


This article provides step-by-step instructions for changing your member (or user) password.

If you log in using Windows Integrated Authentication or Single Sign On (SSO), your password is controlled by your network credentials and cannot be changed following the steps below. Contact your organization's network administrator for assistance. As a security precaution, lost passwords cannot be recovered. They must be reset using one of the following methods.

Option 1: From the Log in Page

  1. Go your VersionOne login page, and then click the Forgot Password link.

  2. Enter your username or email address, and then click Reset Password. You will receive an email with additional instructions.

Option 2: In the Utility Bar

  1. Log into the system using your existing password.

  2. Click on your name in the Utility Bar, and then select Password.

  3. Enter your new password in the required fields, and then click Save.

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