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Digital.ai Agility Community

Cannot Edit Description Field of a Work Item

How to enable web fonts in IE if you are unable to see the description field in work items.

Issue

When using IE to access Digital.ai Agility you are unable to see or edit the Description field in a work item. 

To Resolve

To get this corrected, go to Internet Options > the Security tab > and then the "Custom Levels" button,  to confirm this setting. See the screenshots here below:



Scroll down the list to the "Font Download" setting, and confirm if setting is "Enabled". See below:

If you are not allowed to make those setting changes, you may have to get your Local IT team involved to make that change in IE.